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Holiday Inn Express Fort Worth Southwest
Hotel Corporate Controller
Date Created: 6/10/15

Seeking an experienced a Corporate Controller for our hotels located in The Dallas/Fort Worth area including Denton, Fort Worth, Fort Worth and Frisco.

The Controller is responsible for the financial management of 5 hotels (and growing) and supporting the General Managers with coordination, planning and implementation of all related financial activities. The Controller must demonstrate positive leadership qualities that inspire others to meet and exceed standards.

LOCAL CANDIDATES ONLY PLEASE. No relocation is offered.

Essential Duties and Responsibilities:

  • Coordinate all accounting functions with the General Managers, Corporate and the Executive accounting team
  • Oversight of property level month-end close processes including balancing, timely upload of all month end reports, and reconciliation and accuracy of all ledgers and reports submitted
  • Participate in monthly review of financial statements and review of all general ledger account classifications with Corporate Office, General Managers and other property level managers
  • Oversight of Accounting reconciliations and research on financial questions by properties
  • Assist with analysis of budget-to-actual fluctuations to explain variances and ensure accuracy of financial results
  • Oversight in monthly forecasting and nual budget process
  • Oversee month end inventory calculation and ensure accuracy of physical counts, pricing and related worksheets
  • Oversight of hotel cash handling operations and procedures
  • Oversight /assistance of Accounts Payable invoices
  • Assist General Managers in controlling expenses and maintaining department checkbooks
  • Oversight of Accounts Receivable functions including proper credit approval, accurate and timely billing, weekly review of aging and collection follow-up
  • Oversight to ensure that properties meet internal and external audit standards as outlined in the Internal Audit guidelines and other Corporate Office communications
  • Providing direction and training to hotel operational team in areas related to financial reports, internal controls, standard operating procedures, expense controls, and payroll
  • Performs other duties as assigned to meet business objectives.

Job Requirements

  • AP/AR, month end P&L closings with centralized accounting.
  • Ability to assemble, analyze and understand integrated spread sheets and complex technical information.
  • Experience with Opera POS and Micros PMS front and back office.
  • A minimum of 5 years of related progressive experience in hotel accounting or related field
  • Must be proficient in all windows based software applications and Microsoft Excel.

To be considered please send your resume including salary requirements to

DFW Airport Marriott South
Executive Chef
PM Restaurant Manager
Date Created: 6/8/15

Sales Manager
The DFW Airport Marriott South continues to be recognized in the market for its consistently high level of customer service. The hotel features 295 guest rooms and 15 meeting rooms with more than 14,000 square feet of event space, including the 7,500-square foot Trinity Ballroom, 1049- square foot Centreport and eight boardrooms.

Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located at the south parameter of DFW Airport.

Our friendly and positive atmosphere makes us an ideal place for guests as well as employees! If you have a warrior like determination to win do not miss this opportunity to be a part of this growing and dynamic management company.


We’re seeking a highly motivated self-starter who has the ability to successfully solicit new business and maintain repeat accounts. Working with Group and Transient Sales Teams, this individual will solicit and book group business and manage transient accounts across all market segments including: corporate, SMERF and association and manage transient accounts

Primary duties will include process a high volume of incoming sales leads via various platforms including phone, email, Cvent, Starcite Hoteligence and Hotel website. Additional this manager will provide exceptional service and positive experiences to Internal/External Guests by using Marriott “Art of Hosting” Sales Approach.

The ideal candidate will possess 2-3+ years related sales experience with hotel sales of similar size and scope a plus; a BA/BS degree is preferred but not required.

* Demonstrated strong Guest service skills
* Demonstrated strong organizational skills with attention to detail
* Demonstrated strong verbal and written communication skills, as well as telephone etiquette skills
* Demonstrated selling abilities and discovery skills
* Demonstrated computer proficiency within a Windows environment
* Ability to work in a team environment

* Experience working within a Marriott Branded Hotel
* Proven familiarity with Microsoft Office Suite
* Proven familiarity with MGS/CITY
* Knowledge of DFW Corporate Accounts
* Work experience in full service hotel
* Willingness to learn new software applications
* Demonstrated ability to manage conflict/resolution
* Demonstrated ability to handle confidential information
* Ability to be flexible with work schedule

If interested please reach out to the Director of Human Resources, Lisa Spadoni at 817-359-4604.

LaQuinta Inn & Suites Fort Worth Eastchase
Front Desk Service Representative
Date Created: 5/21/15

Essential Functions:

  • Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
  • Greet, register and process guests promptly upon arrival and departure.
  • Make and confirm reservations.
  • Post charges, such as those for rooms, food, or telephone calls to ledgers
  • Thoroughly understand and adhere to proper credit and cash-handling policies and procedures.
  • Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions. Arrange tours, taxis and restaurant for guests.
  • Resolve guest comments or complaints.
  • Knowledge or proper telephone etiquette


  • Ability to quickly learn front desk technical procedures, such as: check-in, check-0ut, selling skills, computer operations, telephone operations, etc.
  • Ability to work well on multiple tasks at the same time.
  • Ability to be friendly and cheerful.
  • Ability to cope with stress, showing self-control.
  • Written & Verbal Communication skills to communicate information and ideas so others will understand.
  • Oral Comprehension – Ability to listen and understand information and ideas presented.

If interested please reach out to Charlotte Faught at 682-237-7519 or by email at

Admiral Hotel Arlington, TX
Front Desk Clerk
Date Created: 5/21/15

Essential Functions:

  • Provides courteous guest service by responding promptly and efficiently to inquires, requests and complaints, and by accurately processing guest mail and messages.
  • Coordinates the delivery of guest services by other hotel departments and outside businesses.
  • Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system.
  • Assists guests upon arrival and handles check-in procedure swiftly and accurately.
  • Maximizes room revenue and occupancy levels through suggestive selling.
  • Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests.
  • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operated the department’s cash register.
  • Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories.
  • Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests.
  • Operates the applicable franchise terminal and performs designated maintenance tasks. Monitors in-house computer accuracy to ensure maximum occupancy.
  • Examines the day’s reservations for correct date, type of room reserved, and special requests.
  • Executes reservations using signal blocking cards and files reservation cards alphabetically.
  • Complies with the hotel’s security and emergency procedures.
  • Complies with all corporate office and applicable franchise policies and procedures.
  • Maintains order and cleanliness of the front desk area.
  • Provides assistance to other employees to contribute to the smooth operation of the department and hotel.
  • Performs other related and unrelated tasks as assigned by management.


  • Familiarity with applicable franchise front desk standards and procedures or ability to quickly become familiar with applicable franchise standards and procedures.
  • Knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Concierges Services, Bell Services, Telephone Services, Guest Accounting.

If interested, please contact Shayla Hall at 817-640-7712 or

Hampton Inn & Suites Trophy Club
Looking for Assistant General Manager to start ASAP. Please apply in person at
525 Plaza Drive Trophy Club, TX 76262 or by email at

Please send resumes to Michelle Grissman, General Manager

Sheraton Arlington
Hiring Event scheduled for Monday, 5/18/15 from 1-4pm

Please click on the link below to see all open positions as of 5/5/15

Sheraton Arlington Open Positions as of 5-5-15

Hampton Inn & Suites Dallas/Arlington South
Front Desk Agent/Night Auditor
Date Created: 3/27/15
*Books guest reservations and/or coordinates with reservation center.
*Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrival. Greets, registers and assigns rooms to guests.
*Handles confidential information, including guest records, with a high degree of integrity.
*Answers and routes calls as appropriate; takes guest messages with accuracy.
*Assists with sales and marketing efforts as directed by the General Manager.
*Offers and properly handles requests for wake-up calls.
*Records pertinent guest information in shift updates.
*Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
*Answers phone in a prompt, efficient and friendly manner.
*Must love customer service. Be positive and have an energetic attitude at all times.
*Computer skills/typing and patience and understanding.
*Excellent communication skills and sales oriented.
*Judgment and decision making skills and knowledge of surrounding area.
*Prior hotel experience required and Hilton experience a plus
*Will be required to work mornings, evenings, over nights, weekends and holidays

If interested please reach out to Tiffany Raines at or 817-419-3700

Holiday Inn Express Fort Worth Downtown:
Breakfast Attendant
Date Created: 3/26/15
*Serve Guests according to Hotel’s standards in a friendly and professional manner.
*Respond to guest questions, problems and complaints.
*Be informed of all current hotel policies.
*Maintain the breakfast store room in a neat and organized manner.
*Clear breakfast space after completion of functions and ensure that all equipment and supplies are stored and restocked properly.
*Ability to lift, carry, push, pull or otherwise more objects.

If interested please reach out to Catherine Carroll by email at or by phone at 817-698-9595.

Guest Service Agent
Date Created: 3/26/15
*Greeting and checking in guests.
*Provide outstanding service.
*Make and modify reservations.
*Handle requests for information.
*Be aware of all rates, packages and special promotions. Be familiar with in-house groups. Be able to close out or restrict dates.
*Fully comprehend and be able to operate all relevant aspects of the front desk computer systems.
*Perform any other duties as requested by management.
*Comply at all times with Ambridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

If interested please reach out Catherine Carroll or Lauren Kershner by email at or or by phone at 817-698-9595.

Shuttle Driver
Date Created: 3/26/15
*Greet guest in a pleasant manner.
*Load and unload luggage carts and vans.
*Check & store luggage for arrivals and departures using proper tags.
*Open and close doors for guests.
*Drive van per shuttle runs.
*Maintain cleanliness of van interior and exterior.
*21 years or older.

If interested please reach out to Catherine Carroll or Lauren Kershner by email at and or by phone at 817-698-9595.

Homewood Suites Bedford Open Position:
Front Desk Agent

Please reach out to Kameron Martinez at 817-283-5006 or

Hyatt Place Fort Worth Stockyards Open Position:
Sales Manager
*Have a good knowledge of Fort Worth and the Historic Stockyards as a destination and all that it has to offer clients.
*Maintains timely and effective communications with the General Manager, Director of Sales and relevant hotel staff regarding the catering function.
*Maintains timely and effective communication with the Front Office and Revenue Departments regarding group rooms business.
*Researches local competition.
*Provides product quality feedback to the General Manager, Director of Sales, and the Corporate Director of Sales.
*Maintains a positive image for the hotel in the marketplace, and participates in community affairs.
*Provides data to the General Manager for establishing the annual budget and forecast.
*Performs all other related duties/projects/reports as assigned by the General Manager/Director of Sales/Corporate Director of Sales.
*Exercises the hotel’s policies and procedures in accordance with the above responsibilities.
*Understand the overall market; competitor’s strengths and weaknesses; economic trends; supply and demand; and how to sell against them.
*Proactively solicit potential new account opportunities through telephone solicitation, networking through organizations, conducting internet research/prospecting campaigns, attending tradeshows and/or client events when applicable; and participating in concentrated sales efforts in all market segments.
*Maintain accurate and updated accounts/information in the sales software system,
*Develops and implements direct sales projects and programs targeting their respective market segments.
*Build and maintain rapport with customers throughout the sale process.
*Ensures that all DEFINITE bookings have proper signatures on letters of agreement, variances and hotel commitments for all bookings.
*Process all leads and respond to customer inquiries in a timely manner.
*Perform consistently in the area of sales and meeting production goals each period/quarter/annually.
*Assist with drafting a Sales & Marketing plan.
*Perform other duties as assigned to meet business needs 

*BA or BS from a four-year college or university required.
*Driven sales acumen. Energetic, proactive, takes calculated risks, and perseveres to attain goals. Possesses an extensive knowledge of sales, marketing, revenue management and budget analysis capabilities with a demonstrated ability to apply these principles and methods through strategy and tactics.

Sheraton Arlington Hotel Open Positions:
Front Desk Agents FT
Bellman FT
Public Area Attendant FT
Servers AM/PM FT
Engineering FT

Sheraton Arlington offers an array of wonderful benefits, such as Medical, Dental, Vision STD/LTD, 401K, PTO, Paid Holidays, and of course, complimentary parking and complimentary meal daily, Uniforms are provided.

Comfort Suites Roanoke Open Positions:
Front Desk-PM Shift 3pm-11pm
Audit Shift- 11pm – 7am
Maintenance Person

Submit Resume to: Tina Patel
Comfort Suites Roanoke
Phone Number: (817)490-1455

JOB TITLE: Director, Convention Services
DATE CREATED: October 2014

SUMMARY OF BASIC FUNCTIONS: Handles day to day operational management of the convention services department, maintains liaison with Convention Center, hotels, meeting planners and service providers in planning and execution of meetings and conventions. Responsible for the coordination of Destination Education event; site inspections and special events.

REPRESENTATIVE DUTIES AND RESPONSIBILITIES: Responsible for the overall operations of the Convention Services Department.

• Supervise Services Department employees including development of performance goals and performs performance evaluation reviews and coaching the team for success. Ensures that the department achieves the performance goals set – including the set goal for customer satisfaction approval rating for meetings and events held every fiscal year.
• Continually search for innovation in the Service department functions through awareness of best practices, changing customer preferences, and industry trends.
• Execute and conduct site inspection tours of Fort Worth, convention center (WRMC & FWCC) and hotels for clients that are planning their meetings in Fort Worth.
• Prepare and organize Destination Education, mega site inspections and other customer and employee events. Follow up with evaluations from meeting partners.
• Assign booked business to team members of the service department and supervises staff to ensure success in every aspect of the meeting / event.
• Works with community partners to ensure meeting planners have an excellent experience with our City.
• Continually source and communicate about new community assets – venues, local vendors, local products, and local services that might be of interest to visitors and meeting planners.
• Represent Fort Worth Convention & Visitors Bureau at various professional organization & industry meetings.
• In collaboration with department managers – develops and executes department budgets and marketing plan for the Convention Services Department.
• Conduct routine department meetings to review ongoing activities.
• Assist in search/interview process for any staff vacancies in the Convention Services department. and coordinate training and orientation for these new convention services employees
• Coordinate local awareness of services efforts.
• Works in the formulation of the convention services budget and monitors its implementation for the fiscal year.
• Handle post-convention evaluations for convention groups.
• Timely reports to DMAI MINT database.
• Performs other duties as assigned.



Education –
Four years college-level course graduate with major in business, marketing or hotel, restaurant and travel administration.

Experience - Prior 5 years work experience with a hotel, restaurant, local attraction or another convention & visitors bureau

Special Skills – Knowledge of hospitality industry and convention services programs; FWCVB policies and objectives; oral and written communications skills and interpersonal skills.

Submit Resumes to: Linda G. de Jesus, MBA, CPA, CFP, CTA
Vice President of Finance and Administration
Fort Worth Convention & Visitors Bureau
Phone Number: (817) 698-7839

JOB TITLE: Part Time Front Desk Clerk- Baymont Inn & Suites
DATE CREATED: September 2014 SUPERVISOR TITLE: General Manager

* Greet guest and answer phones
*Check guest in/out
*Take reservations
*Take/process payments and balance shift
*other duties

*Will train the right person
*Must apply in person

Submit resume to:

General Manager
Cindy Black
Baymont Inn & Suites Ft Worth South
6504 South Freeway
Fort Worth, TX 76134
Ph: 817-568-9500



The Assistant General Manager’s primary responsibility is to develop, train, and motivate employees to provide the optimum guest experience possible while ensuring that the property operates according to Kriya Hotels and franchise standards.

Human Resources
1. Recruit, train, schedule and motivate staff
2. Evaluate and document employee performance; reward, promote and discipline per Kriya guidelines
3. Respect employee confidentiality. Demonstrate equality and compliance of all employment laws without exception.
Responsible and accountable for selection of quality employee development, security and safety. Understand that the
employee is the most valuable company asset.
4. Employee Relations – Work with and counsel department heads and employees daily. Establish programs to improve
employee morale and motivation. Delegate responsibilities to best utilize all personnel.

Accounting & Controls
1. Review daily, property operating statistics including night audits for accuracy
2. Ensure proper cash controls and other internal controls in order to protect company assets
3. Responsible for diligent and timely collection of direct bill accounts.
4. Analyze operations and share comments and suggestions for improvement
5. Reports – Prepare all reports on a timely basis. Analyze and state strategies to improve
Sales & Marketing – Assist the sales department in prospecting, internet research, capturing sales leads, reservations, group
bookings, etc.

1. Perform all duties and responsibilities in a timely and efficient manner; project a positive and professional image
2. Implement all Kriya rules, policies, and procedures
3. Flexible Schedule – on call and must be able to work weekends
4. Promptly investigate guest complaints; respond to guest comments and surveys per policy and procedure
5. Involvement with hotel social media and other online presence

1. Education – Degree in accounting, business administration, and/or hotel administration preferred. Equivalent
hospitality experience accepted.
2. Experience – Prior hotel experience required
3. Working knowledge of all hotel departments including, but not limited to, standard accounting procedures, guest and
employee relations, housekeeping, and security/safety
4. Stress – Ability to cope with stress, always showing self-control
5. Multi-Tasking – Ability to work well on multiple tasks at the same time
6. Friendly & Cheerful – Ability to be friendly and cheerful; interact easily with strangers
7. Oral Comprehension – Ability to listen to and understand information and ideas presented
8. Employee Relations – Ability to maintain high employee morale and a well trained, highly qualified staff
9. Organization – Strong organizational skills and strong detail orientation
10. Articulate – Ability to communicate well (confidently, accurately, and in a friendly manner)
11. Responsibility – Honest and dependable; able to work without supervision
12. Leadership ability absolutely necessary
SUPERVISOR: General Manager

To Apply Contact:
Michelle Grissman
General Manager
Hampton Inn & Suites Trophy Club
525 Plaza Drive
Trophy Club, TX 76262
Ph: 682-831-1572
Fax: 817-887-0843


Holiday Inn Arlington Open Positions:
Front Office Manager
Banquet Captain
Room Attendants
To Apply Contact:
Gretta Peasley, General Manager
1311 Wet N’ Wild Way
Arlington, TX  76011


JOB TITLE:  Chief Engineer at the TownePlace Suites Southwest Fort Worth FLSA STATUS: Exempt
DATE CREATED:  February 2014 SUPERVISOR TITLE: Owner/General Manager

BASIC PURPOSE: Ensure the effective and efficient operation of the hotel’s physical assets and grounds by implementing a routine preventative maintenance program, carrying out needed repairs in a timely and cost-effective manner, and managing assigned staff effectively.


  • Effectively manage department employees; hire, train, develop, empower, coach and counsel, and motivate employees; conduct performance reviews; resolve problems; take disciplinary action; and recommend termination of employment, as necessary; develop weekly staffing schedules to optimize staff productivity.
  • Develop, implement, and manage a maintenance program and negotiate maintenance contracts for the hotel, in compliance with Company/brand standards and Federal/State codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers, and employees.
  • Implement Emergency Programs; ensure related equipment is maintained; conduct inspections & drills; train employees on emergency procedures; maintain accurate records to ensure a safe environment which protects the assets, guests, and employees.
  • Develop, implement and manage an energy conservation program for the hotel to minimize expense
  • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost.
  • Order supplies and equipment for the department, as needed; maintain cost-effective inventory levels.
  • Contribute to the development of the department’s annual budget, including the identification of needed and potential capital expenditures; monitor actual results to meet/exceed goals.
  • Implement Company or Brand programs in accordance with established procedures and comply with all related Federal/State laws and regulations to ensure a high level of quality and customer satisfaction.
  • Resolve guest complaints as appropriate to maintain a high level of customer satisfaction and quality.
  • Complete special projects and participate in task forces/committees, as assigned.


  • Advanced knowledge of building management/engineering.
  • Advanced mechanical competencies.
  • Solid supervisory/management skills, especially in areas of recruitment, coaching, and counseling.
  • Good written and verbal communication skills, as well as conflict resolution skills.
  • Solid negotiating skills.
  • At least entry level computer skills.
  • At least 2 years of post high school education/training.
  • 5+ years experience in hotel engineering; at least 2 years supervisory experience
  • HVAC Certification.
  • Ability to frequently lift/push/pull/carry 25+ lbs.
  • Ability to frequently kneel or bend.
  • Ability to climb stairs and ladders.
  • 40 to 50 hours per week, over a 5-day period
  • 95% inside; 5% outside
  • Use of water treatments, cleaning, degreasers, coil cleaners, paint thinners, gasoline.

To Apply please send resume to Angie Schade at


JOB TITLE:  Engineer at the TownePlace Suites Southwest Fort Worth FLSA STATUS: Non-Exempt
DATE CREATED:  February 2014 SUPERVISOR TITLE: Chief Engineer

BASIC PURPOSE: Support the effective and efficient operation of the hotel by maintaining and repairing the hotel’s physical assets.


  • Perform preventive maintenance and necessary repairs on equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical, and guest rooms; replace wall board, paint.
  • Complete maintenance work orders, take equipment and meter readings, and maintain log to notify next shit, in accordance with hotel policies and procedures.
  • Address guest requests/complaints in a courteous, efficient, safe manner.
  • Clean and maintain department equipment and work areas.
  • Inspect the hotel property in accordance with assigned schedule to ensure everything is in working order.
  • Report inventory usages and shortfalls to department management.
  • Respond to emergency situations including fire alarms, bomb threats, disasters, and power failures; notify the appropriate authorities in accordance with established procedures.
  • Proactively identify safety hazards and report these to department management.
  • Resolve elevator breakdowns in accordance with established procedures.
  • Assist with maintenance of parking lot and snow removal as needed and other duties as assigned.


  • Working knowledge required to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
  • Ability to communicate effectively with guests and management.
  • Ability to read and understand written operating instructions and work order requirements.
  • Ability to operate all department equipment safely.
  • High school diploma or equivalent trade school; special courses in building maintenance and construction.
  • 1+ years experience in building maintenance or related industry; hospitality industry experience preferred.
  • HVAC Certification preferred; Electrical License preferred
  • Ability to frequently lift/push/pull/carry at least 25 lbs.
  • Ability to frequently bend/kneel and to climb stairs and ladders.
  • Scheduled days and times may vary based on need; on-call status as scheduled.
  • 90% inside; 10% outside.
  • Use of paint, pool chemicals, oil, pesticides, and other chemical products.

To Apply please send resume to Angie Schade at


JOB TITLE:  Inspector at the TownePlace Suites Southwest Fort Worth FLSA STATUS: Non-Exempt
DATE CREATED:  February 2014 SUPERVISOR TITLE: Executive Housekeeper

BASIC PURPOSE: Contribute toward high levels of guest satisfaction by inspecting guest rooms to ensure Room Attendants achieve or exceed the Company’s and Hotel Brand’s standards regarding the cleanliness and safety of guest rooms and by providing professional, courteous, and prompt responses to guest inquiries and concerns.


  • Inspect all assigned guest rooms including special clean items and equipment daily to ensure quality service.
  • Train and monitor Room Attendants on their daily responsibilities to ensure house rules, safety rules, security procedures and housekeeping procedures and standards are achieved.
  • Respond to guest inquiries in a courteous manner; professionally resolve issues, promptly report lost/missing guest possessions.
  • Update management on the progress and status of each area of responsibility; complete required forms and reports; notify laundry of linen requirements for early check out rooms.
  • Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to management.
  • Assist with cleaning of rooms during peak periods or in the absence of regular Room Attendants.
  • Other duties as assigned.


  • Sound working familiarity with safety and security procedures and guidelines.
  • Ability to read and understand written instructions.
  • Ability to speak and understand English.
  • Good interpersonal skills.
  • Basic supervisory skills.
  • No formal education requirements.
  • 1+ years experience in comparable position preferred.
  • Good eyesight (corrective lenses o.k.)
  • Must be able to lift 20lbs and carry up to 15lbs.
  • Must be able to constantly push/pull; bend/kneel; stand; climb stairs.
  • Scheduled days and hours may vary based on need.
  • More than 98% of work performed indoors.
  • Frequent use of commercial and household chemical cleaners.

To Apply please send resume to Angie Schade at


JOB TITLE:  Housekeeping Supervisor at the TownePlace Suites Southwest Fort Worth FLSA STATUS: Non-Exempt
DATE CREATED:  February 2014 SUPERVISOR TITLE: Executive Housekeeper

BASIC PURPOSE: Oversee staff to ensure effective operations within the Rooms Department and promote guest satisfaction, a safe environment, and cost effectiveness.


  • Supervise the housekeeping staff; provide open communications, training, coaching, counseling, and performance feedback to ensure maximum efficiency.
  • Supervise and inspect the cleaning of the guest rooms, public areas, and back office areas to ensure quality service and compliance with policies and procedures.
  • Assign work schedules and issue other work assignments.
  • Issue supplies and equipment for the department, as needed; maintain cost efficiencies.
  • Resolve guest complaints as appropriate to maintain a high level of customer satisfaction and quality.
  • Implement emergency procedures and training to ensure appropriate protection for hotel guests, staff, and Company assets.
  • Assist with the cleaning of room during peak periods or in the event the hotel is short-staffed
  • May assume the responsibilities of the Executive Housekeeper in his/her absence.
  • Complete special projects and participate in task forces/committees, as assigned.


  • Solid working knowledge of the practices within the Rooms discipline of the Hospitality profession.
  • Basic supervisory skills, especially in areas of scheduling, coaching, and counseling.
  • Good written and verbal communication skills, as well as conflict resolution skills.
  • Good interpersonal skills.
  • High School Diploma or equivalent preferred.
  • At least 2 years experience in the Housekeeping field; 1+ year of supervisory experience preferred.
  • Ability to lift up to 20lbs and carry 15lbs.
  • Good eyesight (corrective lenses o.k.)
  • Must be able to constantly push/pull; bend/kneel; stand; climb stairs
  • Scheduled for 8 hour shifts; days and hours may vary based on need; overtime may be required.
  • Use of commercial and household chemical cleaners.
  • 98% of work performed indoors.

To Apply please send resume to Angie Schade at


JOB TITLE: Social Catering Manager at the Sheraton Hotel Arlington FLSA STATUS: Non-Exempt
DEPARTMENT: Catering  DATE CREATED: February 2014
SUPERVISOR TITLE: Director of Catering





Please apply online via


JOB TITLE:  Guest Services Manager HOTEL: Hyatt Place Fort Worth/Historic Stockyards DATE CREATED:  December 2013  SUPERVISOR TITLE: Owner/General Manager, Director of Sales


Responsible for the daily operations of the front office, supervision and control of the front desk, and completion of all administrative tasks. Responsible for daily operations including but not limited to: Interview, train, and maintain proper employee work guidelines; operate inside budget guidelines; maintains cost control specifications on a daily basis; provides professional leadership, a positive attitude, and maintains a high level of customer service satisfaction and daily training to all front desk associates. Performs other duties as assigned by Senior Management Team.

Essential Functions:

  • Interview, select, and train employees.
  • Coach employees in proper job performance techniques and procedures.
  • Verify that all front desk staff follows all company policies and procedures. Plan employee’s work and determine the technique used to complete their work.
  • Supervise, control, and maintain records and documentation on employee productivity.
  • Monitor and direct the work of employee’s hours of work and assist in setting/adjusting their rates of pay.
  • Places supply orders within the budgetary guideline as directed by the General Manager.
  • Appropriately appraise employee’s productivity and efficiency to recommend them for promotions.
  • Responsible for maintaining records of credit card reconciliations, bank logs and deposits, and cash handling procedures.
  • Assist General Manager in recruiting and hiring new employees.
  • Handle front desk employee complaints and grievances and follow company policy in disciplinary action when necessary.
  • Maintain appropriate workloads among employees equally.
  • Maintain a safe environment for the employees and property of the Oldham Goodwin Group LLC.
  • Make recommendations on the hiring, firing, advancement, promotion or other employee status change to the General Manager.
  • Monitor and implement legal compliance regarding to labor laws, company policy, and state and federal food safety laws.
  • Manages staffing levels throughout shift designated by budget guidelines and direction from General Manager and senior management team.
  • Oversee front desk labor and supply cost to budgetary requirements.
  • Performs additional responsibilities, although not detailed, as requested by the General Manager at any time.
  • College or extensive customer service experience required.
  • 1 yr. previous supervisory experience.
  • Commitment to quality customer service
  • Basic math skills.
  • Knowledge of basic training techniques.
  • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary.
  • Responsible and accountable for issued bank. Report all cash over/shorts to AGM/GM.
  • A minimum of 5 years work experience in a customer service position with 1 of those years in a supervisory position.


  • Professional communication skills, oral and written.
  • Actively supervises, motivates, and assists with disciplining employees.
  • Assists with hiring and training of all new employees.
  • Ability to work in a high-energy and demand environment.
  • Organization and leadership skills.
  • Demonstrates strong leadership skills and is a team player.
  • Works well under pressure.
  • Can effectively solve problems.
  • Able to take direction.
  • A minimum of 1 year working in customer service management.

Please submit your resume to if you are interested.

JOB TITLE:  Gallery Host HOTEL: Hyatt Place Fort Worth/Historic Stockyards DATE CREATED:  December 2013  SUPERVISOR TITLE: Owner/General Manager, Assistant General Manager, Director of Sales


The Gallery Host creates the Hyatt Place experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Each Gallery Host is trained to meet the standards the Hyatt Place represents, both in appearance and in practice.

Responsibilities and job functions include but are not limited to the following:

  • Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Hyatt Place. Displays dignity and respect of others at all times.
  • Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
  • Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
  • Answer hotel telephones courteously and efficiently following Hyatt Place standards.
  • Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system.
  • Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. Maintains a clean, organized environment for guests by clearing tables during service.
  • Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests? expectations.
  • Customer service experience is required, preferably in a hotel or related field
  • Must have ability to work weekends
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Must possess basic computer skills, i.e. Word, Excel, etc.

Please submit your resume to if you are interested.


JOB TITLE: Housekeeping Supervisor at The Fort Worth Club FLSA STATUS: N/A

DEPARTMENT: Housekeeping DATE CREATED: September 2013
SUPERVISOR TITLE: General Manager­­­­­­­­­­­­­­­­­­­­.

BASIC PURPOSE: Founded in 1885, the Fort Worth Club is celebrating 128 years of great traditions in its 12-story, twin tower historical building. Supported by over 2000 members, the Club occupies 100,000 sq. ft., including the 11th and 12th floors, where the majority of food services are offered. Building tenants include prominent businesses and organizations, including the Fort Worth Mayor’s Office, Downtown Fort Worth, Inc., and the Fort Worth Chamber of Commerce. Due to its prime location, business status and social interests, the Club is Fort Worth’s destination of choice for private dining, meetings, weddings and society events. Additionally, Fort Worth is one of the nations fastest growing communities amongst cities of 500,000 plus.
Manage the cleanliness and appearance of the 21 Inn room’s, assist with maintaining 8th floor employee cafeteria when needed, 8th floor employee restrooms, & Laundry room. Inspect the Inn rooms on a daily basis to maintain tone & quality of cleanliness. Pass along any problems or situations that we need Engineering assistance to take care. Responsible for maintaining Banquet linen inventory, & Inn Room linen & amenities inventory. Maintain proper 1.5 par levels of cleaning supplies & amenities for the Inn rooms. Communicate with front desk staff for any special daily requests.


  • Able to work weekends & holidays
  • High school diploma or GED
  • Good communication skills/ bi-lingual preferred
  • Organizational skills
  • Ability to supervise staff
  • One to two years in hospitality industry or previous hotel experience, extensive knowledge of housekeeping and cleaning techniques
  • Knowledge of chemicals & cleaning equipment (i.e. laundry operations and equipment)
  • Rotating days off & able to work overtime if needed & approved by management
  • Able to lift 5 to 25 lbs


To Apply please send resume to or apply online via