Welcome to Fort Worth!!
Thank you for choosing the Sheraton Fort Worth Hotel & Spa while visiting our great city. I hope you will enjoy a productive and restful experience in our full service hotel.
I am very excited to share some wonderful news with you!! We listened and took your feedback very seriously, and as a result, we are finalizing plans for the following enhancements in 2014 for your “home away from home.”
We have scheduled the following renovations to be completed this year :
• The Replacement of Carpets in Guest Rooms and Suites.
• A Modernization of Guest Room Furniture and Fixtures.
• A Modernization of the Sheraton Sweet Sleeper Bedding.
• The Replacement of Carpet in the Guest Room Corridors.
• Additional King Rooms on SPG Floors.
• A Refresh of the Hotel Restaurant and Bar.
• A Modernization of the Restaurant and Bar Furniture and Fixtures.
• The Replacement of Carpets in our Meeting Rooms and Pre Function Spaces.
• A Modernization of Meeting Room Furniture and Fixtures.
• A Re-Design of the Hotel Lobby, Front Desk and The Link@Sheraton.
• A Modernization of the Furniture and Fixtures in the Hotel Lobby.
• A Modernization of the Sheraton Club for SPG Members.
• A Modernization of the Sheraton Fitness Center.
• A Re-Design of the Hotel Front Desk.
• The Addition of the Sheraton Screening Room in the Hotel Lobby.
I am confident once completed, our valued guests will enjoy a memorable experience that captures the essence of Sheraton Hotel’s engaging philosophy along with the timeless Southern Hospitality that makes us uniquely qualified to host your visit to Fort Worth, Texas.
In the meantime, we are passionate about delivering the BEST in guest services, and we want to make sure our Associates are Exceeding Expectations. I am confident you will not find a staff that is more committed to your complete satisfaction throughout your stay.
If for any reason, we fail to Exceed Your Expectations, please forgive us and allow me to personally resolve your concerns. You can reach me directly while in the hotel at extension 7150 or ask for the Manager on Duty. Sometimes, inconveniences go unreported, therefore I invite you to share feedback (good and bad), with me at your convenience. Please call my direct line at 817-806-3750 or by email at [email protected].
Thank you again for choosing the Sheraton Fort Worth Hotel & Spa. I can’t wait to unveil our new look to you!!
Warmest Regards,
John Yeung
General Manager
Sheraton Fort Worth Hotel & Spa
