August 16, 2018 – August 16, 2018
1650 East Randol Mill Road
Description:
Join the Hotel Association of Tarrant County for our August meeting and luncheon at the highly anticipated venue – TEXAS LIVE!
Meeting Topic: Has the Game Changed?
With today’s technology giants, are hotels really still defining what it means to deliver great hospitality?
Our guest speaker will be Alex Shashou one of the Co-Founders of ALICE, the hotel industry’s first Operations Platform which has gone on to raise $40M and grown to almost 2,000 hotels in just 5 years. As a former hotelier himself, Alex is going to challenge us to ask ourselves if the hotel industry is still leading in hospitality. Looking outside in, he will walk us through how the massive rise of consumer technology is not just impacting our guest’s expectations of how to connect with us, but more importantly, what it means to deliver great service today. Surprisingly, it’s not just the technology that guests see that is making the all-important difference.
