Great Wolf Lodge Grapevine
Submit Resumes to: Jeff Hickman, Director of Human Resources
[email protected]
Job Title: Group Sales Manager
Date Created: 9/8/15
Report To: Andrew Pena
Essential Functions:
* Various markets including Association & Corporate
* Generates group sales business and meets budgetary goals through group room blocks, banquet and meeting room events and developing corporate market segment.
* Generates business from telemarketing, appointments, site visits, cold calls and general inquiries via email/phone. Uses peak hours to “sell” and the non-peak hours to do account maintenance tasks.
* Records prospects and accounts by creating tracing system for callbacks, release dates, future meetings, etc.
* Maintains relationships with current accounts.
* Oversees the Weekly Sheets Meeting.
* Meets with Guest Services Manager(s) on a weekly basis regarding group room pick-ups, rooming lists, etc.
* Organizes War Board.
* Oversees department personnel.
* Submits a weekly report on sales activity to the DOSM and VPSM. Gathers and reviews weekly reports from Group Sales Associates.
* Work closely with Group Sales Associates on group proposals/sales/materials/contracts.
Requirements:
* Four-year college degree and hotel, resort and/or theme park background a plus.
* Strong administrative skills including a command of email, MS Word, Excel, Outlook and a general understanding of MS Publisher is helpful.
* Ability to develop rapport with fellow team members and management and maintain strong working relationships.
* Lift up to 10 lbs., sit and/or stand long periods.