The Holiday Inn Express and Suites Fort Worth Southwest Cityview is in search of:

Housekeeping Supervisor and Housekeepers (descriptions below)
To apply, please contact Sharon Wilbourn at [email protected] or 817-292-4900

Housekeeping Supervisor
Date Created: 5/26/16
Essential Functions:

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
* Assess inventory of, assign for cleaning and inspect rooms
* Verify and report status and/or discrepancies of rooms
* Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
* Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
* Perform Room Attendant and/or Houseperson duties, as needed
* Assist in performance evaluations of Room Attendants and Housepersons, as needed
*Respond to special guest requests in a timely, friendly and efficient manner

Requirements:

*High school diploma or equivalent
*Previous supervisory experience in hotel housekeeping preferred
*Ability to handle high stress situations
*Excellent communication skills
*Knowledge and use of electronic technology
*Detail oriented and good organizational skills
Housekeeper
Date Created: 5/26/16
Essential Functions:

  1. Responsible for the cleaning of corridors, guest areas, service areas and linen closets
  2. Empty housekeepers’ trash and linen bags.
  3. Deposits linen down chute and carries trash to dumpster.
  4. Vacuums corridors and/or guestrooms.
  5. Delivers rollaway and cribs to guestrooms.
  6. Turns mattresses as directed by management.
  7. Stocks supplies needed for linen closets.
  8. Vacuums public areas.
  9. Sweeps and mops service landings.
  10. Mops vending machine areas and keeps machines clean.
  11. Checks all public restrooms for cleanliness several times daily.
  12. Checks each floor to make sure fire doors are open.
  13. Checks elevators for cleanliness.
  14. Assists with luggage handling.
  15. Cleans rooms when needed.
  16. Change bed linen daily.
  17. Vacuum carpeting.
  18. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
  19. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
  20. Thoroughly clean the bathroom area – wash shower stall, sink, floor, toilet, etc.
  21. Make sure that the standard room set-up is complied with.
  22. Report immediately all damage found in a room.
  23. Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms.
  24. Notify Housekeeping Supervisor of all rollaways or cribs in rooms for pick-up and storage.
  25. Take responsibility for pass key and make sure it is turned in daily.
  26. Turn in immediately all “lost and found” items to supervisor.
  27. Report immediately to the Housekeeping Supervisor:
    • No luggage
    • No service needed.
    • Sleep outs.
    • Extra guests.
    • Anything unusual.
  28. Shut off all lights, TVs and air conditioners when leaving room.
  29. Checks lights and changes bulbs.
  30. Maintains outside grounds daily.
  31. Assists in the unloading of deliveries and the proper storage of such.
  32. Maintenance of the marquee.
  33. Sorts linens for washer.
  34. Removes stains from badly soiled linen.
  35. Operates washers and dryers properly.
  36. Folds all linens to hotel standards.
  37. Washes banquet and kitchen laundry.
  38. Washes bedspreads, bed pads, and blankets per instructions.
  39. Keeps laundry area neat and clean.
  40. Checks daily for all banquet and restaurant linen needs.
  41. Handles all laundry chemical products properly and advises Housekeeper of inventory levels.
  42. Assists other Housekeepers in other areas when laundry is slow or work is caught up.
  43. Performs any other duties as assigned by supervisors.
  44. Adheres to all company policies & procedures & brand standards. 
  45. Must be team oriented and dedicated to providing excellent service and ensuring that the brand’s highest standards are met.  Each team member is considered a salesperson for the property.  Must be able to work any day of the week including weekends and holidays.  Any hotel employee may be asked to use their personal vehicle for business purposes at any time.
  46. Must have knowledge of hotel housekeeping and cleaning techniques.  Must have the ability to lift, bend, move heavy equipment, and remain on one’s feet for extended periods of time.  Must have good communication skills,

    Requirements:
    Must have knowledge of hotel housekeeping and cleaning techniques.  Must have the ability to lift, bend, move heavy equipment, and remain on one’s feet for extended periods of time.  Must have good communication skills, Must be team oriented and dedicated to providing excellent service and ensuring that the brand’s highest standards are met.  Each team member is considered a salesperson for the property.  Must be able to work any day of the week including weekends and holidays.  Any hotel employee may be asked to use their personal vehicle for business purposes at any time.