Hyatt Place Fort Worth Stockyards Job Posting as of 8-11-16

Front Desk Agent

Our uniquely located hotel has a service culture built to make our guests feel as comfortable and welcome during their stay as they would at home. If you have a contagious positive attitude combined with an excellent smile, then you are a perfect fit as a Gallery Host at our hotel. You must be passionate about absolute guest satisfaction and take pride in your accomplishments to be a successful member of our team. If you believe you fit this description then we have an immediate opening just for you.

As a member of our team, you will be not only the first impression of our hotel but the last impression as well. You must be able to confront new people on a daily basis, as well as operate within an extremely fast paced environment. It is important that you can multi-task and maintain professional composure under stress. You will be an integral part of every contact with the guest from the first telephone call to ensuring their stay was satisfactory during their departure.

A brief description of the daily duties are listed below:

  • Guest satisfaction and problem resolution
  • Preparing and serving food and beverages out of the Gallery Kitchen & Bar
  • Operating our Starbucks outlet
  • Reservations management
  • Daily reports and checklists
  • Billing procedures and troubleshooting
  • Communicate effectively and efficiently with all departments

To be successful at this position, the following attributes are needed:

  • Proactive attitude and taking initiative on tasks
  • Demonstrating positive Leadership qualities and set the example for all team members
  • Forward thinking mentality
  • Strive to deliver 100% Guest Satisfaction in all situations
  • Strong ability to multi-task
  • Ability to process volumes of information during high stress environments

Previous hotel experience is not necessary, we only ask that you possess the motivation and ability to deliver bend over backwards service to our guests. If you believe you can meet and exceed these expectations then apply immediately!

Please send resumes to [email protected] or you may apply in person at:

Hyatt Place – Fort Worth Historic Stockyards
132 East Exchange Avenue
Fort Worth, Texas 76164
(817) 626-6000