The Fort Worth Club Job Posting
Date Created: 6/30/16
Work at the most prestigious private club in the southwest. Located in the heart of downtown, the Fort Worth Club has been around since 1885. For generations, the Club has combined warm hospitality and gracious service with a setting of unmatched elegance. The Club now boasts restaurants, hotel rooms, banquet halls, an athletic center, and many special events and opportunities for its members. The history of The Fort Worth Club is, in many senses, the history of Fort Worth.
The Fort Worth Club is looking for a Front Desk/Receptionist.
Full time
Day shift
7 a.m. to 3:30 p.m.
Basic Function: Receives and directs incoming calls to individual guests, staff, or departments. Assist guests, members, and other departments in an efficient, courteous and professional manner that maintains high standards of service and hospitality.
Duties and Responsibilities: Answer incoming calls. Handle multi functions at one time. Detailed orientated, very organized, good communicator and able to answer phones in a professional manner.
Read all emails sent to Front desk & follow up with any new emails during your shift daily. Know how to direct calls to guestrooms, staff or other departments. Know types of rooms and rates. Know how to take reservations for Inn at the Club. Know cancellation policy for hotel guests. Perform Individual reservations, Check-ins, Check-outs. Full job description will be provided prior to interview.
Skills & Experience
2 years or more handling multiline phones
Customer service experience
Microsoft Office, Word and Outlook
Detailed orientated
Organized
Outgoing personality
Friendly
Professional
